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FAQs

Find answers to common questions about shipping, returns, payments, orders and more. Visit our Customer Support Hub for additional help and support.

Find answers to common questions about shipping, returns, payments, orders and more. Visit our Customer Support Hub for additional

When will my order arrive?

Orders are processed and shipped on business days only (Monday to Friday, excluding Bank Holidays). Subject to stock availability and order confirmation, please allow up to 2 business days for order processing and dispatch.

How much is shipping?

Standard delivery is free on orders over £30, otherwise a flat rate of £3.50 applies. Next Day Delivery is available for £5.95. Delivery times and shipping options will be displayed at checkout.

What is your returns process?

If you're not completely satisfied with your purchase, please refer to our Returns Policy for eligibility, timeframes and return instructions.

What payment methods do you accept?

We accept a range of payment methods including Visa, Mastercard, American Express, PayPal/Pay In 4, ClearPay, Apple Pay, Google Pay and other locally available payment options. Available payment methods will be displayed at checkout.

Can I use multiple discount codes or rewards together?

Only one discount code can be applied per order unless otherwise stated. Club Bondi Rewards and promotional offers may be subject to additional terms and conditions.

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SUMMER NEVER ENDS